FAQ


Q. What is the duration and coverage of the warranty for the TV I purchased? Q. What is the duration and coverage of the warranty for the TV I purchased?
  • Warranty depends on the product purchased and information is provided under each product.
  • We usually offer a minimum of 1 year’s warranty.
Q. Do you provide installation support? Q. Do you provide installation support?
  • For requesting installation/wall mounting/demo of this product once delivered, please directly call Visio World support on (Please visit brand website for toll free numbers) and provide product's model name as well as seller's details mentioned on the invoice.
  • The Toll-Free numbers are given as below: 1800-102-8471, 18001020777
  • Company shall not be held responsible or accountable for damages if the product was opened or installed through an unauthorized person.
Q. What are the delivery charges? Q. What are the delivery charges?
  • Delivery charges vary with location.
  • As of now we are charging 'Zero' delivery charges for orders placed on www.visioworld.in
Q. What is the estimated delivery time? Q. What is the estimated delivery time?
  • We ship your order within 24 hours of order being placed. This timeline does not include holidays or an unusual event causing delay. The courier will take a few days to reach your destination. We ship all the orders from our Noida warehouse. Usually within a week the farthest order also gets delivered.
  • The company will not be held liable for any delays due to courier partner inconsistencies. We ship through FedEx, Bluedart and Delhivery.
Q. Why is the COD option not offered in my location? Q. Why is the COD option not offered in my location?
  • Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination. Please enter your pin code on the product page to check if COD is available in your location.
Q. Does Beston Skyvision Pvt. Ltd. deliver internationally? Q. Does Beston Skyvision Pvt. Ltd. deliver internationally?
  • As of now, Beston Skyvision Pvt. Ltd. doesn't deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.